Q1: Are you a factory or a trading company?
A1: We operate our own state-of-the-art factory, ensuring the highest standards of quality and innovation.
Q2: Is a sample available?
A2: Yes, samples are available upon request, but please note that the cost will be borne by you.
Q3: How can I place the order?
A3: To place an order, kindly provide the following details: temperature of the medium passing through the fan (-40~+40ºC), materials for the air duct, bracket, and protective net, the protective grade of the net, as well as any specific frequency and voltage requirements. Additionally, confirm the impeller blowing direction (front blowing: wind direction from motor to impeller; back blowing: wind direction from impeller to motor) during the order process.
Q4:About transportation
A4: All available shipping methods such as express, air, or sea can be utilized. You can opt for either your preferred shipping company or our reliable forwarders. We ensure full tracking of your cargo until it reaches your doorstep.
Q5: After-sales service
A5: We provide exceptional after-sales service. Our team is dedicated to addressing any concerns you may have to ensure the seamless operation of our products.
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